The Job Whisperer (“we”, “us”, “our”) is committed to protecting the privacy of individuals who interact with our online employment coaching services. This Privacy Policy describes how we collect, use, disclose, store, and secure personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).
We collect personal information directly from you when you:
• Register for coaching services or create an account
• Complete contact or inquiry forms on our website
• Subscribe to newsletters or marketing communications
• Engage in consultations, assessments, or support sessions
The types of personal information we collect may include:
• Name, date of birth, and gender
• Contact details (email address, phone number, postal address)
• Employment history, qualifications, and career goals
• Payment information for billing purposes
• Any information you volunteer in coaching sessions or communications
We use your personal information to:
• Provide and manage our employment coaching services
• Communicate with you regarding bookings, updates, and support
• Tailor coaching advice to your individual needs
• Process payments and send invoices
• Send newsletters, promotional offers, and marketing materials (with your consent)
• Comply with legal or regulatory obligations
We may disclose your personal information to:
• Third-party service providers (e.g., payment processors, IT hosting providers) who assist us in delivering our services
• Professional advisors (e.g., accountants, legal advisors) when necessary
• Government or law enforcement agencies if required by law or to prevent fraud or illegal activities
We will not sell, trade, or rent your personal information to unrelated third parties.
Our website uses cookies and similar tracking technologies to enhance your user experience and collect usage data. You can control cookies through your browser settings. We also use Google Analytics to analyse website traffic; no personal identification data is collected by Google.
We implement reasonable technical and organizational measures to protect personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. Your data is stored on secure servers located in Australia.
You have the right to request access to personal information we hold about you, and to request corrections if you believe it is inaccurate, incomplete, or out of date. To make a request, contact us using the details below.
We retain personal information only as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements.
If you have concerns or complaints about our handling of your personal information, please contact us. We will respond to your complaint within a reasonable timeframe. If you remain unsatisfied, you may refer your complaint to the Office of the Australian Information Commissioner (OAIC) at https://www.oaic.gov.au/.
We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised effective date.
If you have any questions about this Privacy Policy or our privacy practices, please contact:
The Job Whisperer
Email: andy@thejobwhisperer.org
Website: https://www.thejobwhisperer.org/privacy-policy
Thank you for trusting The Job Whisperer with your personal information. We are committed to safeguarding your privacy and providing transparent handling of your data.